Social Services


Social Services professionals have been at the front edge of much of the community response and are creating exciting and novel approaches to trauma-informed care. Social Services are often at the crossroads of community challenges where family disruption, child and youth behavioral issues, economic burden, and social disruption all must be addressed. Social Services agencies and individuals around the country are noting significant advantages from adopting trauma-informed approaches to care:

  • A decrease in significant social issues such as domestic violence, addiction, teen pregnancy and other children and youth health issues
  • Improved ability to work from a preventive approach that addresses intergenerational issues and improves family well-being overall
  • Better use of scarce resources to address the root cause of issues rather than continually responding to crisis situations



Our agency delivers direct services to individuals and families. These services can be provided in public

agencies at the federal, state and local level or in private, non-profit settings. Social services, also referred to as human

services, can include services oriented toward the prevention, improvement, or resolution of health, mental health, social,

or environment problems that affect individuals, families, specific groups, or communities.

 Here at our agency we promote the health and well-being of individuals by helping them to become more self-sufficient; strengthening

family relationships; and restoring individuals, families, groups, or communities to successful social functioning. Social

service settings can vary widely—examples can include child welfare agencies, local community based youth programs,

or shelters for abused women or homeless families. Specific kinds of social services can include helping people to obtain

adequate financial resources to meet their needs, assessing the capabilities of people to care for their children or other

dependents, providing counseling and psychotherapy services, linking clients to resources and advocating for individuals

and families and social causes .

Overview of Functions

Identifying and intervening with at-risk families;

Analyzing an individual’s or family’s social support networks;

Assessing clients for substance abuse, support systems, physical and emotional functioning, financial

stability, safety, etc.;

Assisting individuals and families in the development and management of coping skills;

Assisting individuals and families with processing information and resolving personal issues;

Building effective client relationships;

Collaborating with treatment teams;

Conducting intake interviews and assessments;

Conducting home visits;

Conducting psychosocial assessments and social histories;

Determining client eligibility for services;

Assessing abuse or neglect

Developing and implementing intervention, treatment and discharge plans;

Educating and linking clients to local community resources;

Providing case management services;

Managing crises;

Coordinating available services;

Facilitating groups (individuals, families, staff, task forces or collaborations);

Contributing to a multidisciplinary team

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